Haus Of Well LLC – Privacy Policy

Last Updated: April 2026

OVERVIEW

This Privacy Policy describes how Haus Of Well LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website, services, programs, consultations, lab-related offerings, memberships, or digital products.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. Continued use of our services after changes are posted constitutes acceptance of those changes.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Email address

  • First name and last name

  • Phone number

  • Billing address (including city, state, ZIP code)

  • Health-related or wellness information you choose to share

  • Account or login information (if applicable)

  • Communications you send to us

We may also collect information automatically when you use our website or services.

USAGE DATA

Usage Data is collected automatically when you interact with our Service.

This may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent on pages

  • Device identifiers

  • Date and time of access

  • Diagnostic and performance data

When accessing via mobile devices, we may also collect device type, operating system, and mobile identifiers.

TRACKING TECHNOLOGIES & COOKIES

We use cookies and similar tracking technologies to improve website functionality and user experience.

These may include:

  • Cookies (session and persistent)

  • Web beacons

  • Pixels and tracking scripts

Types of Cookies We Use:

1. Essential Cookies
Required for core website functionality and security.

2. Functionality Cookies
Remember user preferences and improve experience.

3. Analytics & Performance Cookies
Help us understand website usage and improve performance.

4. Marketing Cookies
Used to track engagement and measure campaign performance.

You can disable cookies in your browser settings, but some features may not function properly.

HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  • To provide and operate our services

  • To manage your account or program participation

  • To process payments and transactions

  • To communicate updates, services, and support

  • To send newsletters, offers, or educational content (you may opt out)

  • To respond to inquiries and requests

  • To improve our services, systems, and user experience

  • To analyze usage trends and performance

  • For business operations, audits, and legal compliance

  • For business transfers such as mergers or acquisitions

SHARING YOUR INFORMATION

We may share your information in the following cases:

  • With service providers and vendors (e.g., payment processors, analytics tools)

  • With licensed healthcare providers or partner medical practices when applicable

  • With affiliates or business partners under confidentiality agreements

  • For legal compliance or law enforcement requests

  • During business transfers (mergers, acquisitions, restructuring)

  • With your explicit consent

We do not sell sensitive health-related information outside of applicable legal definitions and compliance frameworks.

HIPAA & HEALTH DATA HANDLING

Haus Of Well LLC is not a HIPAA-covered entity.

We use third-party service providers, including HIPAA-compliant platforms such as Proactive Better, to securely process personal and health-related information where applicable.

When working with licensed healthcare providers, we may function as a Business Associate, and Protected Health Information (PHI) may be processed strictly on behalf of those providers under appropriate agreements (BAAs), where required.

We implement reasonable administrative, technical, and organizational safeguards to protect personal and health-related data.

You acknowledge that:

  • We are not a medical provider or covered entity under HIPAA

  • Licensed providers are responsible for clinical records and medical decisions

  • We rely on HIPAA-compliant vendors for secure data handling where applicable

  • You should only submit sensitive health information through approved secure systems

DATA RETENTION

We retain personal data only as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Usage data may be retained for analytics and operational improvement.

DATA TRANSFER

Your information may be processed and stored outside your state, country, or jurisdiction.

By using our services, you consent to this transfer, provided that appropriate safeguards are in place.

DATA SECURITY

We use commercially reasonable safeguards to protect your information.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Request data portability

  • Object to certain processing activities

To exercise these rights, contact us using the information below.

THIRD-PARTY SERVICES

We may use third-party services for:

  • Analytics

  • Email marketing

  • Payment processing

  • Scheduling or CRM systems

  • Health or wellness platforms

These providers have their own privacy policies governing data use.

ADVERTISING & MARKETING

We may use personal data to provide relevant marketing communications.

You may opt out at any time by clicking unsubscribe links or contacting us directly.

BUSINESS TRANSFERS

If Haus Of Well LLC undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

CONTACT INFORMATION

If you have questions about this Privacy Policy, you may contact us:

Haus Of Well LLC
Email: hello@hausofwell.com